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Terms of Use

Effective Date: August 15, 2025

Welcome to TAPMATE ("we," "our," "us"). By creating an account or using our services, you ("you," "user," "customer") agree to these Terms of Use. Please read them carefully.

1. Eligibility

You must be at least 18 years old (or 13+ with parental consent) to use TAPMATE. By using TAPMATE, you confirm that you meet these requirements.

2. Your Account

  • You are responsible for keeping your login information secure.
  • You agree not to share your account with others.
  • If you suspect unauthorized use of your account, you must notify us immediately.

3. Services

TAPMATE provides data analytics and related tools. We may update, modify, or discontinue features at any time.

4. Payments & Subscriptions

  • Payments are processed through Stripe.
  • Subscriptions renew automatically unless you cancel.
  • You may cancel at any time through your account settings.
  • Refunds are handled at our discretion in accordance with applicable laws.

5. Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your information.

6. Acceptable Use & Prohibited Activities

You agree to use TAPMATE responsibly and legally. You expressly agree NOT to:

  • Criminal Activities: Use TAPMATE for any illegal, criminal, or unauthorized purposes including but not limited to fraud, theft, harassment, or any activity that violates local, state, federal, or international laws.
  • Malicious Content: Create, distribute, or redirect to malicious links, phishing sites, malware, viruses, or any content intended to harm, deceive, or exploit others.
  • Harmful Activities: Use our service to cause harm, distress, or injury to any person, property, or entity, whether physical, emotional, financial, or reputational.
  • Inappropriate Content: Link to or distribute illegal, offensive, defamatory, obscene, or age-inappropriate content.
  • System Interference: Interfere with, disrupt, or attempt to gain unauthorized access to our services, servers, networks, or other users' accounts.
  • Impersonation: Impersonate any person, entity, or falsely represent your affiliation with any organization.
  • Spam or Abuse: Send unsolicited communications, spam, or engage in any form of abuse of our platform.

WARNING: Any violation of these terms may result in immediate account termination, reporting to law enforcement, and potential legal action.

7. NFC Tag Security & Limitations

IMPORTANT SECURITY NOTICE:

  • No Guarantee of Tag Lock: Not all NFC tags distributed by TAPMATE are guaranteed to have locking mechanisms enabled. Some promotional, free, or early-release tags may lack lock protection.
  • Overwrite Risk: NFC tags without lock protection can be overwritten by third parties with NFC-capable devices. TAPMATE is NOT responsible for tags that are overwritten, compromised, or altered by external parties.
  • Recovery Services: While we may attempt to assist with recovering overwritten tags, we provide no guarantee of successful recovery and charge no obligation to restore compromised tags.
  • User Responsibility: You are solely responsible for protecting your physical NFC tags from unauthorized access or tampering.
  • Third-Party Actions: TAPMATE disclaims all liability for malicious or unauthorized modifications to your tags by third parties.

⚠️ Security Recommendation: Always verify tag destinations before sharing tags publicly, and consider the physical security of your tags in public spaces.

8. Intellectual Property

All content, branding, and technology provided by TAPMATE are owned by us. You retain ownership of your own data. By using TAPMATE, you grant us a limited license to process your data only as needed to provide our services.

9. User-Generated Content & Links

DISCLAIMER: TAPMATE does not monitor, control, or endorse user-generated content or external links.

  • No Responsibility: We are NOT responsible for malicious links, inappropriate content, or harmful destinations created by users.
  • User Discretion: Users access external links and content at their own risk and discretion.
  • No Endorsement: Links or redirects created by users do not constitute endorsement by TAPMATE.
  • Reporting: Users should report malicious or inappropriate content immediately.

10. Termination & Enforcement

We reserve the right to suspend, terminate, or restrict your account immediately without notice if you violate these Terms, engage in prohibited activities, or if we suspect misuse of our services. We may also cooperate with law enforcement investigations.

11. Comprehensive Disclaimer of Warranties

TAPMATE is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We expressly disclaim:

  • Any guarantee of service availability, reliability, or security
  • Warranty that the service will be error-free or uninterrupted
  • Responsibility for NFC tag functionality, durability, or lock security
  • Liability for third-party actions affecting your tags or links
  • Any warranties regarding user-generated content or external links

12. Comprehensive Limitation of Liability

MAXIMUM LIABILITY LIMITATION:

To the maximum extent permitted by law, TAPMATE, its officers, directors, employees, and affiliates shall NOT be liable for:

  • Direct Damages: Any direct, indirect, incidental, special, consequential, or punitive damages
  • Financial Loss: Loss of profits, revenue, data, or business opportunities
  • Criminal Activity: Any criminal activity, harm, or illegal actions by users
  • Tag Compromise: Overwritten, compromised, or malfunctioning NFC tags
  • Malicious Content: Harm caused by malicious links or inappropriate content created by users
  • Third-Party Actions: Actions, content, or services of third parties
  • Service Interruption: Service downtime, data loss, or technical failures
  • Personal Injury: Any physical, emotional, or psychological harm

Our maximum liability, if any, shall not exceed the amount you paid for TAPMATE services in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless TAPMATE and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use or misuse of the service, (b) your violation of these Terms, (c) your content or links, (d) any criminal or harmful activities involving your account or tags, or (e) any third-party claims related to your use of TAPMATE.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the United States and the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your State], and you consent to personal jurisdiction in such courts.

15. Severability & Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms constitute the entire agreement between you and TAPMATE and supersede any prior agreements.

16. Changes to These Terms

We may update these Terms at any time without prior notice. Major changes will be communicated via email or in-app notification. Continued use of TAPMATE after changes constitutes acceptance of the updated Terms. It is your responsibility to review Terms periodically.

17. Contact Us

For questions about these Terms of Service, contact us at:
📧 support@tapmate.io

⚠️ IMPORTANT LEGAL NOTICE

By using TAPMATE, you acknowledge that you have read, understood, and agree to be bound by these comprehensive Terms of Service. You understand the risks associated with NFC technology and user-generated content, and you use this service entirely at your own risk and discretion.

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